Client Comments

"Last year we were in the process of building our own house and needed to sell our current house quickly and easily. We had heard good things about Susan from friends, so she was the first real estate agent we contacted. She met with us right away and helped us get our house ready. We put the house on the market on a Friday and by Monday we had sold it. It doesn't get much quicker and easier than that! In my opinion, it was her in-depth knowledge of the housing market and her solid reputation among fellow agents that sold the house so quickly.

We had a great experience. She will be our only real estate agent from now on!"

Emilie(Exercise Instructor) and Arthur Rawlings(Builder)

 

"We have worked with Susan for the past seven years and have nothing but the highest of praise regarding her work ethic, knowledge and attention to detail. She has gone above and beyond to provide the necessary information and background expertise to enable us to make educated decisions. We believe in Susan unequivocally and trust that are in good hands when in comes to making decisions as important as buying a home for our family."

Jeff Tambroni (Cornell Lacrosse Coach)

 

"Selling one's house is never easy. But with Susan Lustick, she took away most of the pain by advising in a sensitive and friendly manner and by helping to keep suggested changes to my house in perspective.

Her professionalism is seen through her understanding of the area and by her experience over the years with the market. Although my negotiations with the buyer were difficult, Susan was right there giving me sage advice and always looking out for my best interest. She has a wonderful sense of a humor and is the sharpest real estate

agent in town. I highly recommend Susan for any real estate transaction that you may have because Susan will be on your side. "

Deirdre Anderson (Business Consultant)

   

"Susan Lustick is certainly one of the finest real estate professionals we have ever worked with. Many times during the search for our new home, Susan showed her expertise, enthusiasm and patience as she left “no stone unturned” before finding the house that we ultimately purchased. Her staff was also exceptional and worked hard to ensure that the process went smoothly, from beginning to final closing. We appreciated Susan’s considerable knowledge of the market and feel confident that through her guidance we got the right house at the right price. She is a wonderful person and a great agent; we will never make a move without her."

Sincerely,

Steve Gordon (Professor of Communications)

and Jaime Wolffe (home maker)

   

"We were very pleased with working with Susan Lustick.  Our property was on the market for a few months, and she never wavered in how she handled it, through various offers and ups and downs.  My wife and I feel she earned her title: 'The HouseSOLD Name' and would recommend her services to others."

King and Jean Tang

   

"I am very pleased with the service provided by Susan Lustick and her team. She listed my property, advertised it, communicated regularly with me, provided me with market updates and analysis, and most importantly, sold my property at a price I was happy with. She is very well connected in the community and I would definitely use her again for any home purchase or sale in the future." - Justin Reese, President of Quality Development Corp.

 

Thanks again for all you've done for us. We were very pleased with the house you helped us buy back in 2003, and just as happy with all you did to help us sell it this year.

(Professor of Law Columbia Law School- formerly at Cornell Law School)

 

“Susan was my agent when I bought in 2004 and when I sold in 2008. Selling in a depressed market is a stressful and disappointing experience, but I believe it would have been even worse without Susan's assistance. She is highly efficient, and while she works with many clients simultaneously, I never felt like I was competing for her attention. I interviewed several agents when selling, and Susan had the best feel for the pulse of the local market, which was essential for developing the right pricing strategy for my situation. Another trait that sets Susan apart from other agents is her unusually direct, straightforward, and honest communication style. I never felt that I was being given a sales pitch. She is intelligent, listens well, respects her clients, and has a quick wit that, at times, can make you briefly forget the stress associated with selling. I've contracted with Susan twice before and would do so again, without hesitation, as either a buyer or seller."

Jed Devaro, Assistant Professor of Labor Economics

 

 

"Thank you for selling the house so quickly for us...for such a great price. I could not have asked for a better realtor. You are the best Susan.

Good luck and best wishes."

Joe and Gertraud Mulrooney

 

 

"We are settled in to our new home in Pennsylvania and want to thank you again for taking such great care of us during our time in Ithaca. As new arrivals to the area and first time homebuyers your warmth and charm made us feel welcome and at ease. Later as our family grew and we needed a bigger place, we returned to you without hesitation. You guided us through the process of selling and buying, helping us to make informed  choices that served us well. Through each transition you treated us as though we were your only clients, always ready to answer our questions and give us the attention we needed. You have set a high standard for realtor excellence that has proven difficult to match! Thank you for all you have done to make the stressful process of home buying and selling easy and dare I say it, fun!"

Kelly & Brian Falck